Privacy Policy
Effective Date: October 14, 2025
Total Joint Solutions (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit totaljointsolutions.com
Health/Medical Information: If you are a patient, please note that information protected by the Health Insurance Portability and Accountability Act (“HIPAA”) may be governed by our Notice of Privacy Practices (NPP) rather than this website Privacy Policy. This website Privacy Policy covers our website and marketing activities only. To obtain our NPP, contact us at the address below.
1) Information We Collect
a) Information You Provide
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Contact details (name, email, phone, address)
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Appointment requests or inquiry details
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Form submissions, surveys, or event registrations
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Preferences (e.g., communication choices)
b) Information Collected Automatically
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Device and usage data (IP address, browser type, pages viewed, referring/exit pages, timestamps)
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Cookies, pixels, and similar technologies (see “Cookies & Tracking” below)
c) Information From Third Parties
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Analytics providers (aggregated usage data)
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Advertising/marketing partners (campaign performance)
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Referral sources (e.g., links from other sites)
We do not knowingly collect information from children under 13 via the Site.
2) How We Use Information
We use information to:
- Ask for reviews
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Provide, operate, secure, and improve the Site
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Respond to inquiries and provide customer support
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Schedule and manage appointments (when requested)
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Send administrative messages and, with your consent where required, marketing communications (you can opt out at any time)
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Analyze Site performance and user interactions
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Detect, prevent, and address fraud, security, and technical issues
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Comply with legal obligations and enforce our terms
- We DO NOT share your info with anyone besides who we work with
3) Cookies & Tracking Technologies
We and our service providers use cookies, pixels, log files, and similar tools to operate the Site, remember preferences, analyze traffic, and measure campaigns.
Your choices:
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Most browsers let you block or delete cookies.
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You can opt out of some analytics/ads tracking via industry tools (e.g., NAI or DAA) and through your device settings.
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If you disable cookies, some Site features may not function properly.
4) Analytics & Advertising
We may use analytics tools (e.g., website traffic measurement) and, where applicable, advertising technologies (e.g., retargeting, interest-based ads) provided by third parties. These providers may set their own cookies and collect or receive information from your browser to provide measurement services and ads. Use the opt-out methods mentioned above to limit this activity.
5) How We Share Information
We may share information with:
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Vendors/Service Providers who help us run the Site, analytics, communications, hosting, security, or support (bound by confidentiality/processing terms)
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Professional advisors (legal, accounting, insurance) under confidentiality
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Authorities when required by law or to protect rights, safety, and security
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Successors/assigns in connection with a business transaction (e.g., merger, acquisition, asset sale)
We do not sell your personal information for money. We also do not knowingly “share” personal information for cross-context behavioral advertising where prohibited without appropriate notices and choices.
6) Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, to comply with legal, tax, or accounting requirements, and to resolve disputes.
7) Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure.
8) Your Privacy Choices & Rights
a) Email & Text Preferences
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Marketing emails: Click “unsubscribe” in any message or contact us below.
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Text messages (if applicable): Reply STOP to opt out, HELP for help. Message/data rates may apply.
b) Browser/Device Controls
Use your browser or device settings to manage cookies, tracking, and permissions (e.g., location).
c) U.S. State Privacy Rights (where applicable)
Residents of certain U.S. states (e.g., California, Colorado, Connecticut, Utah, Virginia) may have rights to:
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Access/know, correct, or delete certain personal information
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Opt out of certain processing (e.g., targeted advertising or certain profiling)
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Appeal a denial of a privacy request
To exercise these rights, contact us using Section 12. We may need to verify your identity and state of residence. Authorized agents may submit requests with proof of authorization. We will not discriminate against you for exercising your rights.
California: We do not sell personal information for money and do not knowingly “share” personal information for cross-context behavioral advertising without providing required notices and options. California residents may also request categories/specific pieces of personal information collected, sources, purposes, and categories of third parties with whom we share information.
9) Third-Party Links
The Site may link to third-party websites or services we do not control. This Policy does not cover their practices. Review their privacy policies before providing information.
10) International Visitors
We operate in the United States. If you access the Site from outside the U.S., your information may be processed in the U.S. and other countries that may not provide the same level of data protection as your home jurisdiction.
11) Changes to This Policy
We may update this Policy from time to time. The “Effective Date” above indicates the latest revision. Material changes will be noted on this page or otherwise communicated as required by law.
12) Contact Us
Total Joint Solutions
101 NE 82nd St, Suite 101
Oklahoma City, OK 73114
Phone: 405-563-6223
Fax: 405-212-3604
Email: clinic@
